CVE-2026-34248
MEDIUM severity · CVSS 5.7 · Improper access control
5.7CVSS MEDIUM
Summary
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, customers in shared organizations (means they can see each other's tickets) could see fields which are not intended for customers - including fields not intended for them at all (e.g. priority, custom ticket attributes for internal purposes). This was the case when a customer opened a ticket from another user of the same shared organization. They are not able to modify these field. This vulnerability is fixed in 7.0.1.
Impact & exploitability
Attack vectorNetwork
Attack complexityLow
Privileges requiredLow
User interactionRequired
Confidentiality impactHigh
Integrity impactNone
Availability impactNone
Exploit probability (EPSS)0%
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N
Affected products we track (1)
Recommendation
Apply the vendor fix in your normal patch cycle. Open any affected product above for its exact safe version.