CVE-2026-48190
LOW severity · CVSS 3.5 · CWE-276
3.5CVSS LOW
Summary
An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport has to be used to be affected. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X
Impact & exploitability
Attack vectorNetwork
Attack complexityLow
Privileges requiredLow
User interactionRequired
Confidentiality impactLow
Integrity impactNone
Availability impactNone
Exploit probability (EPSS)0%
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
Affected products we track (1)
Recommendation
Apply the vendor fix in your normal patch cycle. Open any affected product above for its exact safe version.