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Shadow IT: how to find and assess unsanctioned software

Procurement · 6-min read · Assess a vendor → · updated June 2026

Your real vendor list is bigger than your official one — teams sign up for tools faster than security can review them. Shadow IT isn’t malice; it’s unmanaged risk. Here’s how to surface it and bring it under control.

The process

1
Discover what’s actually in use

Pull signals from SSO/IdP logs, expense and card reports, browser/DNS or CASB data, and OAuth-grant lists in Google/Microsoft. Each surfaces tools that never went through review.

2
Deduplicate into a vendor list

Collapse the signals into a clean list of distinct vendors and the data each touches. This becomes your real third-party inventory — usually bigger than the official one.

3
Triage by risk

Tier by data sensitivity and reach. A tool with OAuth access to email or files is high-risk; a standalone utility is low. Triage tells you what to assess first.

4
Assess the high-risk ones

Run a security questionnaire and verify the software independently (known vulnerabilities, active exploitation, end-of-life). Bring the risky tools under proper assessment.

5
Decide: sanction, replace, or retire

For each, approve it (and onboard it properly), migrate to a sanctioned alternative, or remove access. Record the decision so it doesn’t resurface as "shadow" again.

Where to look first

SourceWhat it reveals
SSO / identity providerApps people log into with work identity
OAuth app grants (Google/Microsoft)Tools granted access to email, files, calendars — often the riskiest
Expense & card reportsPaid subscriptions that skipped procurement
Browser / DNS / CASBWeb apps in active use across the org
Then assess what matters. For each high-risk tool you surface, run a free vendor assessment — questionnaire + independently-verified vulnerability data — so shadow IT becomes assessed IT.

Turn this into action. Teams adopt tools faster than security can review them. How to surface shadow IT, triage it by risk, and bring it under assessment.

Assess a vendor — free →

Frequently asked questions

What is shadow IT?

Shadow IT is software, SaaS or services adopted by teams without going through security or procurement review. It’s common, often well-intentioned, and risky precisely because no one assessed the vendor or the data it touches.

How do I discover shadow IT?

Combine signals: SSO/identity-provider logs, expense and corporate-card reports, browser/DNS/CASB telemetry, and OAuth app-grant lists in Google Workspace or Microsoft 365. Together they reveal tools that never went through review.

What do I do once I’ve found it?

Deduplicate into a vendor list, triage by data sensitivity and access, assess the high-risk ones (questionnaire + independent software verification), then decide to sanction, replace or retire each — and record it.

How does IsItPatched help with shadow IT?

Once you’ve surfaced a tool, you can run a free vendor assessment on it — pairing a security questionnaire with independently-verified vulnerability, exploitation and end-of-life data for the software — and keep the record.

This guide is vendor-neutral and informational, grounded in publicly-available guidance from bodies such as OWASP, NIST and CISA. IsItPatched is independent and not affiliated with them, and this is not legal or compliance advice. See our disclaimer.

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